• support@tsleathergoods.com
  • Freeshipping for US orders
  • 30 days returns
  • Free shipping for US orders
Home
Watch Strap
Ostrich Watch Strap
Stingray Watch Strap
Alligator Watch Strap
Sea Snake Watch Strap
Lizard Watch Strap
Epsom Watch Strap
Handmade Apple Watch Band
Bespoke Watch Straps
Other Products
Cowhide Wallet
Alligator Wallet
Long Wallet
Card Holder
Money Clips
Discovery
About Us
Contact Us
FAQs
Order Tracking
Blog
Size Guide
0
Shopping Cart

Shipping and Returns Policy

Shipping and Returns Policy

Shipping Policy

TsLeatherGoods prides itself on making products from the highest quality materials with attention to detail. Our items will be shipped from the Vietnam. All orders will be using a fast shipping service such as UPS, USPS… for the purpose the product will be sent to you in the fastest time. Orders in the US will receive free shipping. For additional info on our return, shipping policies see below!

Selling Locations:

We sell our products to specifics countries:

Order Processing Time & Handling Time

Your order will be processed and notify to you within 01 working days of order placement.

After received your order, we will start making the order, it take about 5-7 days, and then we will packed the order and shipped it to the delivery carrier.

The delivery timeline starts when the shipment is prepared and is handed over to the courier. All our shipments are provided with a tracking link. Please feel free to follow the tracking link to check your delivery status.

Standard Shipping Estimated Time of Arrival (Process + Handling + Shipping time)

Please Note:

FAQ:

Can the order be delivered to multiple addresses?

No, please place separate orders for different addresses.

How to Check/Track order status?

I never received my package, what should I do?

Shipping Rates:

Return Policy

Do you take returns and exchanges?

Yes, we do. Return requests are accepted within 30 days of delivery. Please contact support@tsleathergoods.com or Whatsapp: +84335186759 to initiate a request.

Return Conditions

Please Note:

Exchanges

Return/Exchange FAQ

Do you offer free returns?

No, except in the case of damaged or defective items due to our error. The item must be unworn and in original packaging.

How do I start a return?

Respond to your order confirmation email or contact support@tsleathergoods.com with your order number.

Do I need a order number?

Yes, please include your order number or receipt when requesting a return or exchange.

What if I don’t have a order number?

We will work with you to verify your purchase using the information provided.

If you have any issues with your order and would like to request a cancellation or refund, please contact us at:

TsLeatherGoods

Crafted by skilled Vietnamese Artisans – each strap a story of tradition and care.

Email: support@tsleathergoods.com

Whatsapp: +84 335 186 759

Instagram: @tsleathergoods

Address: To dan pho 2, Nam Ly, Dong Hoi City, Quang Binh Province, Vietnam, 510000

Help & Support
Private Policy
Hot searches

Copyright 2025 © TsLeatherGoods. All Rights Reserved.

footer payment tsleathergoods
Login
Register
Login
Don’t have an account?
Create account
Register
Registration disabled
Have an account?
Login

What size should I get for my strap?

One of the fears of buying straps online is that you might not know if the strap is of the correct length to suit your wrist. We hope that by the time you are done reading this page, you will know what size you should get. There are two methods that we will run through:

  1. Method 1 – Measure your current strap
  2. Method 2 – Not-So-Quick Math
Size Chart
 

Method 1 – Measure your current strap

This method is the quickest way to know what size to order, but it might not be very precise. What you will need is an existing two-piece strap on your watch. It does not have to be a leather strap.

  1. Measure the length of the long and short piece of the strap. (Example: 105mm on the long strap, and 80mm on the short strap)
  2. Choose the size with the following size chart – the closest to the total length of your existing straps. (The closest size in this example would be M (115mm + 70mm = 185mm)
  3. Note that this is still an approximation, and you should adjust accordingly if your current strap does not fit your wrist perfectly.

Method 2 – Measure your wrist size

If your cannot measure your current strap for some reasons, you would need to measure your wrist size and purchase the strap size according to the guidelines below. If you are between sizes (for e.g. wrist size of 16.7cm), we recommend to size up.

Step 1: Measure your wirst with the rope:

Step 2:Measure the rope length with the ruler:

And then following the size chart below to know your strap length:

Find Your Watch Strap Lug Width

If you’re looking to purchase a strap for your watch, you will need to know the lug width of your watch. Lug width refers to “A” in this schematic below.

There are two ways to find out the lug width of your watch.

  1. Firstly, you can Google “<watch brand and model> lug width” and see if there is an answer from the brand’s website, or some other websites.
  2. Alternatively, you can simply take a ruler and measure the lug width directly on your watch.

Lug widths are typically in whole numbers, and while the most common lug widths are between 18-22mm, they can go down to 8mm or up to 32mm even. Our ready stock straps are available in 16mm, 17mm, 18mm, 19mm, 20mm, 21mm, 22mm, 24mm and 26mm. If you need other lug widths, you can have it custom made.

You will then need to purchase a strap of the same lug width. For example, if your watch has a lug width of 20mm, you will need to purchase strap with a width of 20-16.

Note: Our Widths typically have two numbers, for example 20-16. The first number (20) refers to the lug width (“A” in the schematic above). The second number (16) refers to the buckle width (“B” in the schematic above). You just need to ensure that the first number matches the lug width of your watch.